Contacting the Moderator Team

[Renatus]

Michael,

As a new member, you may or may not be aware that we (and by we, I mean Jasper) shifted ALL of RAT over to a new server very recently and put it in the new format that you see here presently. Unfortunately the old and the new do not mesh perfectly, so there are a lot of loose ends that we are trying to clean up and get fixed....but this takes time. You are correct, we do need to get updated information our moderator team placed publicly for incidences like this one...and we are working on it. What information is it that you are looking for?

Cheers,
Adam

Hi Adam,

Thanks for the explanation. I seem to have joined at the wrong time. It can be bad enough getting to grips with the vagaries of an unfamiliar forum at the best of times; if that forum has undergone a major overhaul and the new system has not bedded in yet, the problem is compounded.

I tried to raise two queries with Jasper but, fortunately, have been able to sort them out for myself (my third message was to tell him this). One was quite easy, although I was nervous about it and wanted reassurance that I was doing the right thing. The other took a bit of fiddling about but I got there in the end. I did not realise that I had two incompatible Profiles. Obviously, I would not have troubled him, if I had known that I could deal with the problems unaided.

What I would like to have now (not important enough to raise with Jasper) are explanations of the ranking system and also of how the laudes system works. Perhaps other members can help me on these points. A more technical issue is the fact that, although I ask to be remembered each time I log in, I very rarely am and most times I have to enter my user name and password. It is no great hardship but is this supposed to happen? Elsewhere, I am recognised as soon as I enter the site.

Cheers,
Michael